About Water Mitigation Company San Antonio TX
San Antonio Water Shield has handled Water Mitigation San Antonio TX homeowners can count on since 2020. Six years, thousands of dry-outs, and an IICRC-certified crew that answers the phone at 2 a.m. when a supply line lets go.
Our story
How San Antonio Water Shield Started
San Antonio Water Shield started in 2020 with one truck, a Dri-Eaz extractor, and a phone that rang at 2 a.m. Our founder spent years pulling wet carpet out of Northside homes and kept hearing the same thing from homeowners: nobody would answer. So we built a company around answering. The first job was a burst pipe in a 78239 ranch house that had already soaked the baseboards and half the hallway. We extracted, set air movers, and had the slab reading dry in three days. That call shaped how we run every job since.
Six years later, we run four crews out of San Antonio and cover Bexar County from the Southside to Stone Oak. We have dried out more than 1,400 homes and small commercial buildings. Our techs live here, so they know what a slab leak looks like under a 1950s Terrell Hills pier-and-beam, and why a hard freeze in February means burst pipes in the morning. We are not a franchise. When you call (210) 888-0085, you get a local crew that has been in your neighborhood before.
Practical standards, local accountability.
San Antonio Water ShieldWhat guides the work
Our Mission On Every Call
Our mission is simple: get your house dry, get it tested, and get you back to normal. We treat every San Antonio water damage restoration company job like it is our own house on the line. That means moisture meters before we leave, thermal imaging behind every wall we open, and a drying log you can actually read. We do not guess. We measure, we document, and we tell you the truth about what is wet and what is not. A dry floor is the goal. A dry structure is the job.
Our values
What We Stand For
Four things drive every job we run in San Antonio. They are not slogans on a truck. They are what we do when the water is two inches deep and the clock is against us.
We Answer
Our phones are staffed 24/7, including holidays. When a water heater lets go the night before Thanksgiving, you get a live person, not a voicemail. We dispatch a crew with truck-mounted extraction units and LGR dehumidifiers, and we tell you the arrival window up front. No callbacks, no runaround. If we say 90 minutes, we mean 90 minutes.
We Measure
We do not eyeball a dry-out. Every job gets moisture meters, thermal imaging cameras, and hygrometers, with readings logged morning and evening. We use Tramex and Protimeter gear because the numbers matter when your insurance adjuster asks. You get a drying report at the end that shows where we started and where we finished. That is how you know the structure is actually dry.
We Train
Every technician on our San Antonio TX water cleanup professionals team holds IICRC Water Damage Restoration Technician (WRT) certification, and our leads carry Applied Structural Drying (ASD). We work to the ANSI/IICRC S500 standard on every water job and the ANSI/IICRC S520 standard when mold is in play. That is not paperwork. It is the difference between a dry-out that holds and one that grows mold in three weeks.
We Stay Local
We are a San Antonio company, not a national call center. Our crews know which neighborhoods flood when the creek rises, which slab foundations hide leaks, and which ZIP codes call us most after a hard freeze. We live here, our kids go to school here, and we are still here after the storm passes. That is why homeowners in 78251 and 78258 keep our number saved.
The people behind the work
The Crew Behind The Dry-Out
Our team is 14 people: four lead technicians, six water techs, two mold remediation specialists, and a dispatcher who has been with us since 2020. Every lead carries IICRC Applied Structural Drying (ASD) certification, and every tech holds IICRC Water Damage Restoration Technician (WRT) training. Two of our techs also hold Applied Microbial Remediation Technician (AMRT) certification for sewage backups and mold work. We run HEPA air scrubbers, desiccant dehumidifiers, and containment sheeting on every job that needs it. Most of our crew came from the plumbing and restoration trades here in San Antonio, so they have seen slab leaks, roof leaks, and stormwater intrusion more times than they can count. When you call, you get a tech who has done this work in your part of town.
Ways we can help
Water Mitigation Services San Antonio, TX
One call covers the whole job: emergency extraction, structural drying, sewage cleanup, and mold remediation. We handle residential and commercial losses across San Antonio, and we bill insurance directly so you are not fronting the cost. Whether it is a 2 a.m. pipe burst or a slow slab leak, our 24/7 water mitigation services in San Antonio, TX get your property dry and documented.
Explore every service01
Emergency Water Extraction
Standing water comes out fast with portable water extractors and truck-mounted extraction units. We pull water from carpet, hardwood, and tile, then check subfloor moisture with Tramex and Protimeter meters. Most residential extraction jobs take two to four hours, and we start the same day you call.
View service 02Water Damage Cleanup
After extraction, we remove wet carpet padding, cut out saturated drywall, and apply antimicrobial cleaning products to affected framing. HEPA air scrubbers run during demo to keep dust and spores contained. We photograph every step for your adjuster and leave the space clean, dry, and ready for repairs.
View service 03Basement Water Removal
Basements and below-grade rooms trap water against concrete, so we use submersible pumps and desiccant dehumidifiers to pull moisture out of block walls. We check hydrostatic pressure signs and document the source. If a sump or drain failed, we note it so your plumber can correct it before the next storm.
View serviceNotes from local customers
What San Antonio Customers Say
A supply line under our kitchen sink let go on a Sunday night. San Antonio Water Shield had a crew at the house in about 45 minutes. They pulled the water out of the cabinets and set fans in the hallway. The drying logs they gave our adjuster got the claim approved without a fight.
We had a slab leak in the hallway that soaked the carpet before we noticed. Their tech used a thermal camera and showed me exactly where the water had traveled. They pulled the padding, dried the slab, and worked around our plumber's schedule. Took four days total.
Sewage backed up into our ground-floor bathroom after heavy rain. They contained the area, removed the baseboards, and disinfected everything. I appreciated that they explained each step and did not just disappear for three days. The final readings matched what they promised.
Our restaurant on the Westover Hills side had a water heater fail overnight. They worked before opening hours so we did not lose a single service. Dried the back kitchen and storage room in three days. The project manager kept us updated by text the whole time.
Flash flooding pushed water under our back door during a storm. I called at 11 p.m. and someone actually answered. They extracted the water, cut out the wet drywall, and set up drying equipment that night. The whole job was documented for our flood policy.
Where we work
One local team. A lot of ground covered.
Before the visit
Water Mitigation San Antonio TX Questions
These are the questions we hear most from San Antonio homeowners and property managers. If yours is not here, call us at (210) 888-0085 and we will walk you through it.
Still wondering?(210) 888-0085
Most San Antonio water mitigation jobs run $650 to $1,400 for a small extraction and dry-out, and $1,800 to $4,500 for a full structural dry-out with selective demo. Category 3 sewage or floodwater cleanup starts around $4,500 and goes up with square footage. We quote after moisture readings, and we bill your insurance carrier directly when coverage applies.
Yes. Flash flood water often enters through the foundation, weep holes, and garage slabs without ever crossing your living room threshold. It wicks into bottom plates, insulation, and subfloor from below, and moisture meters read elevated levels days before you see a stain. We map the migration path with thermal imaging cameras and dry the hidden cavities, not just the visible floor.
In most Texas policies, the water damage from a slab leak is covered, but the pipe repair itself usually is not. That means extraction, structural drying, and affected materials are typically claimable, while the plumber's repair is out of pocket. We document the loss with daily moisture readings and photos so your adjuster can separate the two clearly.
Most San Antonio homes reach dry standard in three to five days. That range depends on how long the water ran, what materials got wet, and the humidity outside. We place air movers and LGR dehumidifiers per ANSI/IICRC S500 calculations, log readings daily with hygrometers, and do not pull equipment until the numbers hold steady for 24 hours.
Shut off the power to affected rooms if it is safe, move furniture and electronics off the wet floor, and call us at (210) 888-0085. Do not run a shop vac on standing water near outlets, and do not wait to see if it dries on its own. Stormwater is contaminated, so it needs extraction, antimicrobial treatment, and documented drying within the first 24 to 48 hours.
Your next step is waiting
Talk To A Water Mitigation San Antonio TX Crew
We are licensed, insured, and IICRC-certified, and we have been drying out San Antonio homes since 2020. Call (210) 888-0085 and a live dispatcher will get a crew moving your way. No callbacks, no runaround. Just a dry house.
Start with the basics
Contact San Antonio Water Shield
Call (210) 888-0085 any time, day or night. We answer live, 24/7, and dispatch a crew to your San Antonio address, usually within the hour. If you prefer email, send photos and your address to info@sanantoniowatershield.com and we will call you back with next steps.